Do you have a telephone number I can call you on?
We now only offer support via e-mail. The costs of providing telephone ordering and support are so much higher than using the internet, we had the choice of either increasing all our prices or taking advantage of the technology and keeping our running costs down. We did a survey of over 2000 of our customers and the vast majority felt quite Happy using email and said they would prefer us to keep the prices Low. Many didn't like sitting in long phone queues and liked the quick response by email.