Sales of Boiler Spares Collapsing - Work Drying up for Gas Engineers

Posted on 01 June 2017 at 13:15 into engineers, genuine and industry by HSP

The sales of genuine boiler spare parts have decreased significantly over the last six months. There are a variety of possible explanations for this issue. However, leading merchants believe that the following factors are having the greatest impact:

Competition Among Manufacturers

A number of boiler manufacturers have attempted to lure customers with offers of lengthy warranties. However, the policies are simply too good to be true. They include stipulations regarding work that has to be carried out in the event of mechanical failures. One expert has intimated that the manufacturers use poor quality parts which are almost guaranteed to fail within a couple of years. Customers are given no option but to call the manufacturer's own team of professional engineers whenever maintenance or repair work has to be carried out.

Appealing Insurance Deals

One of the leading gas companies (naming no names :-) have just rolled out an offer for boiler breakdown cover at only £2.75 per month. However, leading gas merchants have highlighted the importance of reading the small print before signing up for the deal. They've pointed out that there are a variety of exclusions and stipulations which should be taken into account. The policy only insures the customer against the price of certain types of breakdown. Inspections have to be carried out by representatives who will earn a commission for the sale of additional products and services. The customers will also be expected to pay a substantial amount of excess in the event of claims.

Online Auction Websites

Auction websites have become increasingly popular over the last few years. People have taken advantage of some truly appealing offers. However, it's worth emphasising that some of these websites are plagued by unscrupulous sellers. They are quite prepared to sell poor quality and potentially dangerous boiler parts at significantly reduced prices. Thankfully the budget conscious web users have the opportunity to purchase reasonably priced and completely authentic parts from reputable companies such as HSP.

The tea time boys

No we aren't talking about one of the BBC's latest cookery programmes! are amateur sellers who run part replacement services from home. They fail to appreciate the importance of selling top quality heating spares. These money-hungry rookies are unable to offer a comprehensive after sales service. However, they have managed to persuade some customers to part with their hard earned cash.

This is the most significant factor affecting the sales of genuine parts. Shady online merchants are offering highly appealing price reductions on heating spares. However, they are sending potentially dangerous imitation replacements. One recent example involved the purchase of Vaillant parts from Ebay. The customer quickly realised that the parts weren't the same as those advertised on the auction website. Vaillant subsequently ordered a legal case against the unscrupulous seller. However, the scenario could have been avoided if the customer had made the sensible decision of ordering the parts from an established and respected seller.

Exploitative Manufacturers

This final issue has plagued gas engineers throughout the UK. They have managed to develop positive customer relationships during the installation of new boilers. However, the expert gas workers have been surprised to discover that the manufacturers have sneaked in through the back door before annual service reminders have been issued. It is little wonder that professional partnerships are breaking down in the heating sector!

---